Terms and Conditions
Last Updated: 2025/07/21
1. Acceptance of Terms
By accessing or using the eKadence Learning Platform (the “Platform”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, you may not access or use the Platform.
2. Description of Service
eKadence Learning Foundation provides a comprehensive learning management system that enables educational institutions, administrators, teachers, parents, and students to manage educational content, track progress, and facilitate learning through various tools, including artificial intelligence-powered features.
3. User Categories and Eligibility
3.1 User Categories
- Administrators: Educational institution staff with platform management privileges
- Teachers/Instructors: Educational professionals managing courses and student interactions
- Students: Learners of all ages accessing educational content
- Parents/Guardians: Individuals monitoring and supporting student progress
3.2 Eligibility
- All users must provide accurate and complete information during registration
- Minors must have appropriate supervision and consent as required by applicable law
- Users are responsible for ensuring they meet any legal requirements for Platform usage in their jurisdiction
4. Account Registration and Security
4.1 Account Creation
- You must provide accurate, current, and complete information during registration
- Each user must maintain only one active account
- Institutional administrators may create accounts on behalf of students and staff
4.2 Account Security
- You are responsible for maintaining the confidentiality of your login credentials
- You must notify us immediately of any unauthorized access to your account
- We reserve the right to suspend accounts showing suspicious activity
5. Artificial Intelligence Tools
5.1 AI-Powered Features
Our Platform may include AI-powered tools such as:
- Automated content generation and suggestions
- Personalized learning recommendations
- Automated grading and feedback systems
- Intelligent tutoring assistance
- Content analysis and plagiarism detection
5.2 AI Tool Usage
- AI-generated content should be reviewed and verified before use
- Users acknowledge that AI tools may occasionally produce inaccurate or inappropriate content
- We do not guarantee the accuracy or appropriateness of AI-generated content
- Users remain responsible for all content submitted through AI tools
5.3 Data Processing for AI
- Your usage data may be processed to improve AI functionality as detailed in our Privacy Policy
- You may opt-out of certain AI features through your account settings
6. Acceptable Use Policy
6.1 Permitted Uses
- Access educational content and tools for legitimate learning purposes
- Communicate respectfully with other Platform users
- Share appropriate educational materials as permitted by your role
6.2 Prohibited Uses
You may not:
- Violate any applicable laws or regulations
- Harass, threaten, or intimidate other users
- Share inappropriate, offensive, or harmful content
- Attempt to gain unauthorized access to Platform systems
- Use the Platform for commercial purposes without authorization
- Share login credentials with unauthorized parties
- Upload malicious software or engage in system disruption
7. Content and Intellectual Property
7.1 User Content
- You retain ownership of original content you create and upload
- By uploading content, you grant us a license to use, display, and distribute it within the Platform
- You represent that you have the right to upload and share all submitted content
7.2 Platform Content
- All Platform software, features, and proprietary content remain our intellectual property
- Educational content may be subject to third-party licensing agreements
- You may not copy, modify, or distribute Platform software without authorization
7.3 Third-Party Content
- The Platform may include content from third-party providers
- Third-party content is subject to separate terms and conditions
- We are not responsible for the accuracy or availability of third-party content
8. Privacy and Data Protection
We collect and process personal information as described in our separate Privacy Policy, which is incorporated by reference into these Terms. Educational records are protected in accordance with applicable privacy laws and regulations.
9. Parental Rights and Student Privacy
9.1 Parental Access
- Parents/guardians may access their minor child’s educational progress and Platform activity as permitted by law
- Parents can request account modifications for minor children under their guardianship
- Notification requirements for certain Platform features may apply based on local regulations
9.2 Student Rights
- Students have the right to privacy in their educational experience
- Adult students control access to their educational records
- Students may request data deletion upon graduation or withdrawal, subject to legal retention requirements
10. Payment Terms and Refunds
10.1 Subscription Fees
- Platform access may require subscription fees as outlined in your service agreement
- Fees are subject to change with advance notice
- Institutional licenses may have separate pricing terms
10.2 Refund Policy
- Refund requests must be submitted within [X] days of payment
- Institutional subscriptions may have different refund terms
- No refunds are provided for partial usage periods unless required by law
11. Platform Availability and Support
11.1 Service Availability
- We strive to maintain Platform availability but cannot guarantee uninterrupted service
- Scheduled maintenance will be announced in advance when possible
- We are not liable for service interruptions beyond our reasonable control
11.2 Technical Support
- Support is available through designated channels during business hours
- Response times may vary based on subscription level and issue complexity
- Critical security issues receive priority support attention
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
- OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID FOR PLATFORM ACCESS
- WE DO NOT WARRANT THE ACCURACY OF USER-GENERATED OR AI-GENERATED CONTENT
- USERS ASSUME RESPONSIBILITY FOR EDUCATIONAL DECISIONS BASED ON PLATFORM CONTENT
13. Indemnification
You agree to indemnify and hold us harmless from claims arising from:
- Your violation of these Terms
- Your use of the Platform
- Content you upload or share
- Violation of third-party rights
14. Termination
14.1 Termination by You
- You may terminate your account at any time through account settings
- Data deletion may take up to 30 days to complete
- Some educational records may be retained as required by law
14.2 Termination by Us
We may suspend or terminate accounts for:
- Violation of these Terms
- Non-payment of fees
- Inappropriate or harmful behavior
- Legal or regulatory requirements
15. Changes to Terms
- We may update these Terms periodically
- Material changes will be communicated through Platform notifications
- Continued use after changes constitutes acceptance of updated Terms
- Users who disagree with changes may terminate their accounts
16. Governing Law and Dispute Resolution
16.1 Governing Law
These Terms are governed by the laws of [State/Country], without regard to conflict of law principles.
16.2 Dispute Resolution
- Disputes will be resolved through binding arbitration
- Class action lawsuits are waived except where prohibited by law
- Emergency injunctive relief may be sought in appropriate courts
17. Miscellaneous
17.1 Severability
If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.
17.2 Entire Agreement
These Terms, along with our Privacy Policy, constitute the complete agreement between you and eKadence Learning Foundation.
17.3 Contact Information
For questions about these Terms, contact us at:
